Terms and Conditions

Version: April 8th 2024

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NOTICE: These Terms and Conditions of Use are binding. It is your responsibility to read these Terms and Conditions carefully prior to purchase of this product.

Terms & Conditions

When you purchase an online retreat, online course/program, 1 on 1 coaching or any provided service (referred to as ‘product’) from me (Sietske de Waard), you were given reasonable notice that these Terms existed. By moving forward with your purchase of the product and further access to the product, you agreed and continue to agree to abide by these Terms as well as any disclaimers contained in these Terms. You agree you are at least 18 years old or of legal age in your applicable jurisdiction to access the product. Access to my product and related materials by a minor is a violation of use, and I reserve the right to terminate your access if such an issue is discovered.

1. Scope of responsibility

You understand and accept that any physical, emotional or psychological results, effects, or injury arising from the work, either during the sessions, circles or home practices, or arising at any time in between or thereafter, are entirely and solely your own responsibility. I (Sietske de Waard) am not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by us. You understand the product is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

2. Intellectual property

Any provided audio recordings, videos or written forms, materials or instructions are for your private use only and remain the intellectual property of Sacred Rebels Academy. The content provided may therefore not be shared, copied, taught or used for any public or private group activity or performance, or reproduced either partially or in full, in any format without Sietske de Waard’s written and explicit permission.

This also means that you are not trained through the product to teach any of this work yourself, unless specified.

3. Live Calls

3.1 During programs

When there are live calls during one of the programs, they will be recorded and added to the course portal afterwards. It could mean the live calls will also be available for people to access after the live course finishes and the product is sold as evergreen, when we choose to leave them there for its value.

3.2 During 1 on 1 coaching

When 1 on 1 calls are planned, please take note of cancellation policy. Be sure to cancel at least 48 hours before our session if your availability changes. We plan a new call and you keep the canceled call. When you cancel later than the given time frame, your call stands. In case of medical emergencies or unforeseen personal issues please cancel 24 hours prior to the call if possible. If that wasn’t possible, it will be considered on a case-by-case basis if the call stands or not, at the discretion of Sietske de Waard.

 

4. Fees and Refunds Policy | Sacred Rebels Academy

4.1 Refund Policy

We do not offer a refund policy, meaning there are no refunds after purchase.

In (1) case of dissatisfaction or in (2) case of personal emergency, we could make an exception. This decision is made by Sietske de Waard. This can only be requested until 14 days after your purchase.

There is NO REFUND IF YOU CHANGE YOUR MIND regardless of when you choose to withdraw from the product. You understand that once you have purchased the product, you have committed to doing the work and paying for the full product.

A refund will NOT be provided more than 14 days following the date of purchase. After day 14, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

If a refund has been granted, 20% of your total investment will be withheld as a means of non-refundable deposit.

If you opted for a payment plan and you do not request a refund within 14 days, you are required to complete the remaining payments of your payment plan.

Refunds in case of dissatisfaction

I of course want you to be satisfied with your purchase, and I also need you to give your best efforts in taking part in this product. In order to qualify for a refund, you must submit proof (as detailed below) that you did the work in our product and it did not work for you. In the event that you decide your purchase was not the right decision for you, within the first 14 days of enrollment, contact sietske @ sacredrebels.academy and let us know you’d like a refund by the 14th day at 11:59 CET. You must include your notes/coursework with your request for a refund. All refunds are discretionary as determined by Sietske de Waard.

The work that you need to submit with your request for a refund includes ALL of the following items: (1) Proof of watching all lectures available to you, (2) Proof of having done at least 1 homework per available module, (3) Proof of active participation of the live QnA Calls when given, (4) Pictures of notes taken, (5) Proof of active participation in the private Facebook group when given.

When in in person coaching: (1) atended ALL of the calls/ contact moments, (2) Proof of doing ALL of the homework assignments, (3) Proof of reaching out when you would hit a roadblock or dissatisfaction in our time together.

Refunds in case of personal emergencies

In case of medical emergencies or unforeseen personal circumstances, refunds will be considered on a case-by-case basis, at the discretion of Sietske de Waard, and at maximum of 14 days after purchase. When it comes to 1 on 1 private coaching Sietske de Waard is more flexible regarding the 14 days.

4.2 Payment Plan

If you have signed up for a payment plan, you hereby agree to pay all outstanding payments as outlined in checkout – regardless of participation.

Payment plans are offered solely to assist you in making this investment in your personal or business growth. You are required to complete payment in full, even if you choose to withdraw from the product.

If you fail to make your payment, your access to the purchased product and potential Facebook community will be paused until you have remedied the situation.

You agree to pay all costs, including debt collection agency fees and solicitor’s costs, that we may incur in taking steps to recover any money that you owe under this agreement, whether or not legal proceedings are issued in relation to the debt.

You understand that by agreeing to the terms & conditions, you are also bound by the fees and refund policy, as well as the terms of your payment or payment plan.

5. Termination of contract

I reserve the right to terminate your access to the product at any time if I find that you have violated these Terms. I will make every attempt to notify you of any violation of these Terms and give you an opportunity to remedy the violation. However, if you fail to remedy the violation or continue to Violate the Terms, I will terminate your access to the product with no refund of fees.

I also reserve the right to terminate your access to the product at any time if I (Sietske) have experienced you as unsafe or inappropriate. I will make every attempt to communicate clearly and specifically with you about such a situation if it were to happen and I would give you an opportunity to remedy the relationship. However, if you fail to remedy the violation, I will terminate your access to the product with no refund of fees.

Unless specified otherwise in landing page/ product page or email, we guarantee at least a year of access to the purchased product, but aim to provide lifetime access. lifetime access meaning lifetime of Sacred Rebels Academy. This counts for online products, obviously not in person products.

You understand that by agreeing to the terms & conditions, you are bound by all of the above.